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Top level products and processes

Maxam’s aim is to secure and maintain a prestigious position for itself in the OTR and Specialty tire sector. This can only be achieved and held by working to the highest possible standards of quality and safety across all aspects of business, from product design through to the finished product and after-sales customer care. The Group’s Quality Policy expresses Maxam’s total commitment to customer satisfaction and the ongoing improvement of its products and services. This is achieved by offering a safe, high quality, reliable product, backed up by comprehensive pre- and after-sales technical, commercial and logistical support capable of anticipating and meeting the customer’s every need. Maxam has created a system and a philosophy that aims for zero defects in every area of the Group’s operations. This goal can only be achieved if each and every employee feels personally involved in and responsible for the satisfaction of customers – both internal and external – and in constantly striving to improve every process of the business.

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